Question
no.1
How
can I get fabric cuttings
or view fabrics?
Answer:
Please just email us
your contact information
together with details
of the upholstery you
would like to see, we
will post you cuttings,
it normally takes 2-3
days for you to get
them, or why not arrange
an appointment to view
the samples in our showroom,
fabrics can
of course
also be
viewed
online.
click to view fabrics
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Question
no.2
How
can I view your products
before buying?
Answer:
We
normally
have some products on
display in our London
showroom, please just
give us a ring
contact information
to arrange for an appointment,
(by appointment only).
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Question
no.3
How
and when are your products
delivered?
Answer:
Most of our products
are delivered with in
3-4 weeks, standard
delivery ( to the front
door of your house or
building) are free of
charge, special deliveries,
in house deliveries,
Saturday or evening
deliveries can be arranged
on request.
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Question
no.4
Does
your products require assembly?
Answer:
Most of the larger products
we sell are flat packed
for easy delivery and
access,
bed bases are split
in two parts so they
can get
be delivered
without any problem,
products that needs
assembly
comes
with detailed instructions,
we also offer home assembly
as on option if needed.
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Question
no. 5
Does
your fabrics comply with
UK fire regulations?
Answer:
All
foam, fibre and
upholstery
we used
comply with the UK fire
regulations,
items are labelled as
required.
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Question
no.6
Can
I use my own fabric?
Answer:
Customers own fabrics
can be used on most
of our models, customers
fabrics must pass the
UK fire regulations
cigarette and match
test, if unsure please
give us a ring (
contact information
)
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Question
no.7
Can
you make special sized products?
Answer:
Yes we do make special
sized
products,
please give us a ring
to discuss your needs
(
contact information
)
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Question
no.8
What
guarantee do you offer?
Answer:
We offer a full 5 year
guarantee
on our
bedsteads,
please see our
terms & conditions
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